The Legal Stuff

SuSo Consulting agrees to:

• Always conduct themselves to the highest levels of ethics, integrity, accountability and responsibility.

• Treat all clients and potential clients with absolute dignity, confidentiality and respect as free and equal individuals.

• Maintain the good reputation of the coaching profession.

• Comply with both the spirit and the letter of any commercial agreements made with clients, potential clients and professional colleagues.

• Make commercial agreements with clients and potential clients that are fair and will respect all parties to such agreements.

• Not knowingly take any personal, professional or monetary advantage or benefit of the coach-client relationship, except by a form of compensation as agreed in the agreement or contract.

• Keep appropriate and accurate records of work with clients and ensure they will remain confidential, are stored securely and comply with GDPR requirements.

• Maintain professional boundaries with all of my current clients and/or sponsors.

• Not charge my client professional fees without relevant and appropriate professional accreditation and professional indemnity insurance.

• Have professional indemnity insurance adequate to cover coaching practice.

• Represent true levels of status, title, competence and experience in order not to mislead, misrepresent or defraud.

• Clearly state to clients and potential clients the terms of any commercial agreement including the expectations of both parties.

• Make no claims or implications of outcomes that cannot be demonstrated or guaranteed.

• Obtain written permission from any client or potential client before releasing their names as referees.

• Have qualifications, skills and experience appropriate to the needs of the client. If not refer the client to those who do.

• Respect the absolute rights of the client’s confidentiality except as expressly permitted by the client or potential client in writing or as required by law.

• Avoid all conflicts of interest and give notice of such potential conflicts.

• Refrain from offering professional information or advice that you know to be confidential, misleading or where the accuracy is beyond your competence to assess.  

• Continually develop professionally in both the theory and practice of coaching.

• Respect the client’s right to terminate the coaching relationship at any point during the process, subject to the provisions of the agreement or contract.

• Ensure that all advertisements and promotional materials, whether verbal or written, are legal, decent, truthful, honest and in compliance with the requirements of the UK Advertising Standards Authority.